About // Customer success (for manufacturers) //

"Customer success" program, 
for garment manufacturers and PPE distributors.
​What is it? How to participate?

Empower Your Journey in Flame-Resistant Garments

Unlock your superpower as a flame-resistant garment provider with Escudeo's Customer Success Program. Our program is carefully designed to guide you on the path to building a thriving business in the realm of flame-resistant protective wear. As you progress through this adventure, you'll gain essential technical knowledge and unlock additional super abilities, such as training your sales team to boost your revenue and the opportunity to join our league of trusted manufacturers.

Technical Know-How (Levels 1, 2, and 3)

We start at the origin and advance to mastery. Across three levels, you'll delve into the world of flame-resistant garments, beginning with understanding what they are and why they are crucial, and culminating in mastering advanced concepts like flammability standards, types of fire-resistant fibers and fabrics, and criteria for selecting flame-resistant textiles and components. This technical knowledge is vital for comprehending and implementing regulations in critical industries such as petrochemical, electrical, mining, and manufacturing.

Market Insights

In addition to the technical aspects, we provide you with a clear vision of the market and its opportunities. You'll learn how to identify the size of the opportunity in Colombia, segment the market, define your target audience, and establish a successful market position. We'll guide you through the sales cycle, helping you locate customers in need of flame-resistant garments. You'll also discover how to set goals, measure your success, and understand the benefits of certifying garments with Escudeo's fabrics and components.


Product Expertise


We offer a comprehensive guide to our portfolio of flame-resistant textiles and components, explaining how they work and why they are the right choice. We'll unveil the secrets of our warranty and how to file requests, complaints, or claims. You'll have access to support materials, instructions on how to request samples, and guidelines on obtaining technical support. Furthermore, we'll navigate you through the importation process for our products.

Join Escudeo's Customer Success Program and prepare to elevate your success in the world of flame-resistant protective garments. At Escudeo, we're committed to helping you achieve your goals, become more competitive in the market, and provide your customers with the most advanced safety solutions.

Unleash your inner hero with our Customer Success program. Elevate your skills in the safety industry, enhance your business, and champion a better future for your team and clients.


Benefits Customer Success Program

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​"Customer Success" program

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